WHAT ARE WE DOING TO COMBAT COVID-19?

Dear Patient and Customers,

In light of the recent update to public health measures (June 11 2022) in Ontario, we wanted to communicate our updated COVID-19 prevention policy with you, our valued patients and customers.

Due to the close interaction our team and optometrists (eye doctors) have with our patients and customers, we will continue to wear masks in an effort to keep everyone safe. We highly recommend our patients and customers wear a mask in the clinic, however, Dr. Archie Chung & Associates will respect your wishes should you choose to not wear a mask. Interactions may be modified to ensure your needs are met, while we continue to deliver optimal care.

Our primary concern is upholding a safe and healthy space for everyone in our clinics. We ask for your patience and kindness as we move through these transitions together. We ask that feedback be provided constructively and professionally.

Thank you for your continued support!

Based on Ontario and Toronto recent guidelines regarding the current safety plan, your health care systems and essential services will remain open. As your Optometrist and eye care provider, your safety is our highest priority. We are still available for most eye care and optical services as well as routine eye health exams, contact lenses and eyeglasses appointments with heightened safety measures in place.

CONTACT US TO LEARN MORE AND WE WILL BEST ASSIST YOU DURING THIS NEW SAFETY PLAN.

If you're experiencing a medical emergency please call 911 or visit your closest emergency health care provider.

Routine eye exams & personal shopping is now available by appointment only. 

As we are currently approved to reopen our clinics, here is what we are doing to ensure a safe and productive visit for our team, Optometrists (eye doctors) and patients:

• We have allotted times for appointments to promote social distancing and control clinic traffic as best as possible. We ask our patients and customers to also be mindful of social distancing.
• Patients will be booked at greater intervals apart.
• Encouraging our team, Optometrists (eye doctors) and patients to stay home if they are sick. 
• Hand sanitizer is readily available throughout the clinic, to be used by everyone who enters. 
• Sneeze guards (protective barriers) are available in the reception and optical areas. 
• Waiting room seating will be spaced out. 
• Floor markings and posters to remind everyone about social distancing. 
• Heightened cleaning measures, especially on highly touched surfaces and medical equipment.
• Disinfection will occur between patient and client visits.
• Our team, Optometrists (eye doctors) and patients will wear personal protective equipment in the clinic.  
• Virtual appointments are encouraged when possible. Please ask us for more details. 
• Patients are encouraged to attend appointments alone or with only one other support person, decision maker, translator, etc. 
• Digital intake forms to reduce time in clinic and in-person interactions. 
• Breath shields installed on medical equipment. 
• Frames will all be disinfected after anyone touches them. We kindly ask all eyewear that is tried on, to be set aside and not placed back onto the shelf. All products will undergo infection control protocols.
• All patients over the age of 2 will be required to wear a mask when visiting the clinic. No mask? We can help. Please ask us or see in clinic for more information.
  
  

The safety of our patients, team and Optometrists (eye doctors) is our highest priority. Thank you for your cooperation and we hope to see you soon! Please book your appointment ahead of time to help keep our communities safe.